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Questions about your account, a quiz, a prize? Write to us and a real person from the 1Think 2Win team will get back to you.
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Our official inbox for support, prize claims, feedback and legal or privacy requests.
Send an emailEvery day, including weekends. Replies within 24 hours (PKT).
Ask the assistant
Get an instant answer about quizzes, points and prizes. Signed in? The assistant can also send your problem to our team as a support ticket, and tell you its status later.
Get an answer in one reply
Pick your topic: the email opens with the subject filled in. Adding these details saves a round trip.
Account & sign-in
The email address or phone number you signed up with, and what happens when you try to sign in.
Email about this →Quizzes & points
The quiz name, roughly when you played it, and what you expected to see.
Email about this →Prizes & delivery
The prize, the quiz you won it in (if any) and your WhatsApp number.
Email about this →